Managed Services

Our Managed Services provide proactive support and expert oversight for your data systems—scaling from essential monitoring and incident response to full 24/7 coverage, strategic planning, and dedicated resources. Each tier builds on the last, helping you stay secure, compliant, and optimized without adding internal overhead.

Digital illustration of a computer monitor with a calendar, pie chart, and clipboard, with a user icon wearing a headset, symbolizing online scheduling and communication.

    • Starting at $2,500/month

    • Up to 5 hours for support/enhancements

    • Business hours monitoring and incident response

    • Basic patching and updates

    • Monthly system health report

    • Monthly strategic meeting

Illustration of a computer screen displaying graphs, charts, and a warning sign, with a person wearing a headset and a clipboard with checkmarks in foreground.

    • Starting at $5,000/month

    • Includes all previous tier features, with additions noted below

    • Up to 10 hours for support/enhancements

    • After-hours coverage for incidents and critical issues

    • Cost optimization reviews

    • Administrative monitoring report

Computer screen displaying analytics charts, warning icon, and checklist, with a headset-wearing person icon, moon and stars in the background indicating nighttime.

    • Custom pricing (typically $10-20k/month)

    • Dedicated support resources (up to 40 hours/week)

    • 24/7 emergency on-call coverage

    • SLA-based performance tracking

    • Strategic roadmap planning

    • Monthly executive summary

What’s Not Included? (All Tiers)

  • New development or solution projects*

  • Licensing costs (seats)

  • Custom SLAs not defined in tier

    *We’re happy to quote larger projects separately!

What’s Included? (All Tiers)

  • Incident response + proactive monitoring

  • Troubleshooting and optimization

  • Coordination with 1st party support as needed

  • Governance, compliance, and audit readiness

Inquire About Our Managed Services