Service Contracts

Our Support Contracts offer flexible, reliable access to expert help for day-to-day enhancements and issue resolution. With tiers designed to fit your needs, you’ll get prioritized support, regular updates, and strategic guidance—without the commitment of full managed services.

Computer monitor with chat, document, and checkmark icons, headset icon, gear, and wrench symbols, representing customer support or technical help.

    • Starting at $1,000/month

    • Up to 5 hours for support/enhancements*

    • Business hours support

    • Basic patching and updates

Digital illustration of online support and technical setup with a computer monitor displaying checkmarks, a calendar, a document, headphones, a clipboard, a wrench, and a gear.

    • Starting at $2,500/month

    • Includes all previous tier features, with additions noted below

    • Up to 10 hours for support/enhancements*

    • Monthly strategic meeting

What’s Not Included? (All Tiers)

  • New development or solution projects*

  • Licensing costs (seats)

  • Custom SLAs not defined in tier

    *We’re happy to quote larger projects separately!

Additional Offerings

  • Incident response + proactive monitoring

  • Troubleshooting and optimization

  • Coordination with 1st party support as needed

  • Governance, compliance, and audit readiness

Inquire About Our Service Contracts