Service Contracts
Our Support Contracts offer flexible, reliable access to expert help for day-to-day enhancements and issue resolution. With tiers designed to fit your needs, you’ll get prioritized support, regular updates, and strategic guidance—without the commitment of full managed services.
-
Starting at $1,000/month
Up to 5 hours for support/enhancements*
Business hours support
Basic patching and updates
-
Starting at $2,500/month
Includes all previous tier features, with additions noted below
Up to 10 hours for support/enhancements*
Monthly strategic meeting
What’s Not Included? (All Tiers)
New development or solution projects*
Licensing costs (seats)
Custom SLAs not defined in tier
*We’re happy to quote larger projects separately!
Additional Offerings
Incident response + proactive monitoring
Troubleshooting and optimization
Coordination with 1st party support as needed
Governance, compliance, and audit readiness
